When my wife passed away they came to my home to get her they were very kind and respectful. When i contacted them on coming in to make the arrangements they were very prompt and the staff was very understanding my hard part was that i had to ship my wife to lima peru wich i didnt know what i was going to do for the fact that my wife did the travel stuff so nadia Rayas was the person who stuck to it and made sure that all the paperwork was in order great job im very great full for having her help me in such a way i didn't think exist anymore thank you nadia and all the staff did a great job . David skinner