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| - Despite being open for awhile now, it seems like they're still figuring things out and getting into the rhythm of things. We went shortly after they opened on a Tuesday, and being one of the few diners at the restaurant at the time, the cashier/hostess/food runner took the time to explain the concept and how their system works.
We quickly placed our orders and waited awhile for our food to come. The fountain soda machine was also out of Coke so we had to wait for it to be refilled as well. One slice into cutting into our chicken, we realized our chicken still pink in the middle. We brought this to the attention to the cashier/hostess/food runner and they offered to have it redone. Once again, it did take awhile and we noticed that when it was ready, it'd been sitting on the counter window for awhile. At this point, groups starting to come in and the queue started to build up. I would say the the number of staff on the floor couldn't keep up with the demand.
We finally got our food and this time, the chicken was cooked and seasoned perfectly. The additional sauces you get from the condiments stand were great as well, especially the garlic sauce.
While the food tasted great, raw chicken is hard to forgive. The friendly staff were able to overcome their shortcomings, but at this time, I'm a bit hesitant to give them another try.
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