I was originally very disappointed by their false advertising. I had made an online registration and received confirmation that the total out of pocket cost on my move in day would be 25 dollars. I also received a call that confirmed that I would be paying 25 dollars that day. After I went through the whole thing of coming down and getting my unit my total out of pocket cost was actually closer to 60 dollars.
However after my review I got a call from the district manager asking to make it right and credited me the 30 dollars that I was charged. I appreciate the call and effort to take care of customers. That is very refreshing!