I came here with my family (a party of 4 altogether) this past winter for Winterlicious.
Upon entering the restaurant, we left our coats at the coat check (which was pretty new for me because I'd never gone to a high end restaurant before) and were promptly led to our table (you have to have a reservation, as with all 'licious events). The servers were attentive and not at all snooty as we asked questions about the menu. The entire place was clean, very comfortable, and the noise level was not too loud.
I can't remember what we had as appetizers but I had the gorgonzola and mushroom linguine and the other 3 people I was with had the flank steak and frites, served with a coleslaw on the side. The gorgonzola sauce was creamy and luxurious, though a bit too heavy (enough that I felt sufficiently full several hours after I had finished the meal) and the steak was perfectly cooked. Afterwards, I had a coconut panna cotta for dessert (a bit too firm for my taste) and my sis had the trio of sorbets (which was okay, but not spectacular).
Overall, we had a very enjoyable experience and everyone in my family agrees that this was the best 'licious experience we're had so far! :D