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  • If you read my other reviews, you'll see that I have no problem calling out car dealerships on their B.S. I'm the type of customer that typically gets a new car every 2 years or so, and as such, I've encountered a lot of horrible dealers. I have to say though, my experience at Peoria Subaru was actually a very positive one. I was looking for a specific vehicle and after I was essentially bait-and-switched at another Subaru dealership, I was told they could "trade" with another dealership that had the exact car I wanted...but after wasting several hours of my time, I didn't feel confident that they would come through or offer the best deal, so the next day I went to directly to the dealership that had "THE" car, which happened to be Peoria Subaru. Their communication with me via email was exactly what it should have been, brief but to the point, and I was able to take advantage of an offer for a free $25 gift card as well. When I got there, I met with Luigi (I can't recall 100%, but I believe that was his name) and we took a quick test drive. I explained what happened at the other dealership, and that this was an easy sale for him as long as we could get the numbers right. Long story short, there was a bit of the typical "back and forth" (although that is to be expected), and ultimately he got me where I needed to be, with a price that was lower than any of the other dealers in the general Phoenix area. Next up was the finance department, initially I was set on paying cash, but their finance guy worked out a deal that promised me an extra $1k on the back end after making 5 payments. After factoring in interest, it would essentially net me about $800 in additional savings, so despite my skepticism I opted to move forward with the finance. That was back in June, and I wanted to hold off on any reviews to see how this all panned out. Last week I received the check as promised! It's a bummer to see that others haven't had the luck I did here, but at the end of the day, these guys held up to their end of the deal on every aspect, so I'm happy to give them a solid 4 stars because, well, it's still a dealership and it's not perfect...but that said, I was very pleased with my experience overall. Congrats, Peoria Subaru, I think you're the only dealership I've ever given more than 2 stars which says a lot in my book!
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