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  • So, it was my Mom's 91st B-day last nite. We, as EXTREMELY longtime Arcadia residents, 4 generations worth, finally decided to try Steak 44, expecting Mastro-like quality and service. I asked for a quiet table in the back given the large span of ages, 5 - 91, so of course they placed us right off the bar, in the ridiculously fly-ridden nwc table. Still hoping for the best we started celebrating. Our family includes a number of serious foodies including 3 chefs, one of Manhattan ilk. All at the table are well versed in fine dining. However, I actually felt dispised by our server. He succeeded in offending every single adult at the table save my elderly parents who couldn't hear him and were completely ignored throughout. Although it was my dear ol' Dad that forked over the $650 at the end without a word after our server totally ruined his wife of 57 year's birthday. We got 6 filets of various sizes/bone inclusion and one rib-eye. Everyone was disappointed in the filets. Good quality meet prepared with no flavor. The sides were insanely small. Not only that, the server felt running around giving us each a teaspoon of potatoes and one asparagus spear was better than simply addressing the mistake honestly and bringing out more (or advising us properly ahead of time). He said sides typically serve 1 - 4. Really? How's that work? He literally even fought me on the complexities of bringing me a fresh glass of ice water! Drinks were pouring at the other end of the table but he became indignant when he realized one of our guests knew more about wine than he and began arguing vs. simply going and finding out the answer requested. Strawberry cake was overcooked and too sweet. After ordering I asked him how long until the first course arrived to ensure we had enough time for my Mom to quickly open her gifts, take pics. He assured me we had 10 minutes to do so and then dropped the salads within 5, no comment, ruining the event. Got the best bone-in filet of my life at Mastro's north. Why not here? Maybe the manager carelessly barging in and out of our meal, while clearly not reading the situation right at all, coupled with the bowl of dilapidated Jolly Rancher candies proffered up on the way out (purchased from the local dollar store) kinda re-cap the overall mind-set here. They called me today to ask how our experience was. When I shared same including the fact none of us ever plan on returning she thanked me and did nothing to give me any feeling at all they valued our business.
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