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  • It was very hard for me to decide how many stars to give Carnevino. We dined here at the end of September. We had a reservation for the dining room but asked to be seated in the bar, overlooking the casino (it seemed a bit more interesting to me than the dining room). This turned out to be a huge mistake. We had to wait, wait, wait for service. We were eventually split between two servers, who were extremely apologetic but also extremely stretched to the limit with work that they could not accomplish successfully in such a small space. This is a huge managerial error, and when I turned in my comment card and spoke to a supposed "manager" on the way out, she seemed pretty unconcerned. She was eager to move me along and was fast to blame the problems on the servers. Not very professional. Good managers survey the situation and make adjustments when things are clearly not working well. Shocking for a restaurant of this caliber. The steaks were STUNNING. I have been to several big steakhouses in Vegas: SW, Cut, Nine, Circus Circus, Craftsteak. My favorite for quality of the meat is Cut, but it is a close call with Carnevino. The sides were delicious, and one of our servers was very skilled at navigating us to the best sides for our meal. We were not offered dessert. Not sure if I will be back. Depends on whether I am staying at the Palazzo and whether it is not crowded. The management of Carnevino needs to remember that every diner and every meal should be treated as if it is special and important. I am pregnant with our second child, and this trip was our last trip together as a couple before the baby arrives. There are many dining options in Vegas (many of them are amazing!), and Carnevino should treat diners like they are important.special.
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