The guy here is so nice and helpful and his water is always fresh. If you come here during business hours he will rinse your containers out and fill them quickly. Unless there has been a high demand then his system can be slow. But you know his filters are really working! When my son is with me he will let us borrow his cart to wheel our water out to the car. When my son isn't with me he will help me and doesn't want a tip. My son or husband are always breaking my 5gl jug lids and he has extras for purchase. He sells alkaline water too. Kinda expensive and I don't taste a difference but if its your thing its there. If you use the outside dispensers after hours you don't have to worry about the filters being changed because they have.