Had a problem with grooming department, when I called the store to make them aware the girl that answered was very rude and said that my dog had tried to bite the groomer multiple times and they didn't finished him. Well, no one botter to call me or mention anything when he was picked up but I noticed a cut by his eye and when I talked to Matt the store manager he was horrible very sarcastic and tried to blamed my dog. I will never go back after doing business at this store for over 10 years. I guess any one can manage stores these days