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  • Disappointing older hotel. While most of the interior has been freshened up, the rooms could use some updating. The lounge area and continental breakfast were nice enough, but not a great space. Nothing was blatantly wrong here, but the room felt neglected. The housekeeping made a few careless errors. Room was clean, but not spotless. Furnishings were showing their age. Shower and bathroom plumbing had minor issues. It just needs a little attention. When I chose to end stay a couple days early, staff were polite but ambivalent. They were not apologetic or interested in the reasons I was canceling my visit. Not unpleasant, but also not a hotel I wanted to come back to a few more nights. This did not compare favorably with other Hampton Inns, most of which have greatly improved over the past few years. I did not get that favorable impression of this one. It did not live up to corporate's 100% satisfaction guarantee, which was not mentioned during my visit. Good rate, but there are much better values nearby.
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