If I could do more than 5 stars I WOULD! I got there at midnight and he was out posting bail. There's a paper at his door where you can call him for immediate assistance and yes he answers right away! Johnny I want to thank you for taking the time in answering my questions and for even going out of ur way in buying me some Tylenol. My husband got arrested for DUI and he was able to check if he was going to be release with a OR. I had already contacted another bails bond and told me I would have to come in, in the morning and pay $650 of bail and Johnny was such a big help and told me to wait since he would be release. I'm a mom of 4 and $650 would of hurt us financially. I do not wish to go through this again but if I need services from Johnny again I would def go to HERO bail bonds. Thank you again I wish there were more people out there like you that want to help people out and not just get money out of them. I highly recommend this place. Thank you again.