The Cheesecake Factory has good American food and is more upscale than your usual Applebee's or TGI Friday's. They have extensive food as well as drink menu - some of which are good and others not so much. The sandwiches and salads are tasty but I would stay away from their "chinese" food. My personal top orders are the Grande Burrito and Luau Salad. For appetizer, the Factory Nachos are the way to go. Warm, crunchy nachos with pulled chicken, salsa, sour cream, cheese, jalapenos, beans, guac and probably more. And of course their cheesecakes are very good - never had a bad one.
Getting a table there can be a long affair if you go during peak times so go during off hours if you can. The level of service is also directly correlated to how busy they are in my experience.
All in all, not a bad place if you're looking for a casual dining experience and some great cheesecake.