After getting a taste of Customshop at a Yelp even last fall we decided to go back for a Valentine's Day special occasion. In both ambiance and cuisine they delivered in spades.
For an appetizer, we split the fried goat cheese balls. The sweetness of the honey complimented the warm richness of the cheese wonderfully. I followed that up with pumpkin gnocchi. The crunchy walnuts and wild mushrooms added texture and the salty perfection of the chucks of blue cheese was the perfect compliment to the tender gnocchi. If I didn't feel so classy in the low-lit, chic space I probably would have licked the bowl. Toss in a choice of two local beers on tap and bread that literally melted in my mouth and you have a dinner that I won't soon forget.
Some of the earlier reviews cited service issues, but I saw no such problems. The hostess was polite and friendly and the server was attentive and engaging while still giving us plenty of privacy to be all gushy between ourselves (it was Valentine's Day after all). Yes, the prices are a bit higher than I would usually seek out, but I an a touch cheap. They are well within reason and the food was definitely worth it. Everything was so fresh and tasty. I used the Open Table feature on the Yelp mobile app to make a reservation and the system appears to work wonderfully.
I wouldn't hesitate to recommend Customshop to anyone looking to grab a classier bite in Charlotte while steering clear of uptown. I know I'll be back.