My husband and I did our due diligence and after a verbal conversation, we set-up a face-to-face meeting with Nicole. We found her to be extremely knowledgeable, personable and professional. Nicole effortlessly guided us through the estate planning documents and never made us feel insecure about our questions and/or decisions. Although end-of-life discussions are not quite what you live for...Nicole made the entire planning a positive one. What a great feeling to know we have someone we "trust" with our lives.