Two or three months ago this review would have been a 5 Star review, but lately service has declined. The last two times we took our dog in for a bath and vet services the service has taken longer than promised, and we had to explain our needs multiple times (first on the app to request the appointment, then in person when we drop her off, then someone calls us to verify because somehow the groomer doesn't get the information). Also for the last two appointments we have requested a decal exam, and both times it was "forgotten" despite multiple requests.
We have referred friends to this animal hospital, and loved it for its great service and proximity to our home, but if this continues we will be switching facilities.