This work order says it all! I told them exactly what I wanted. They failed! I had to argue with them to cross rotate my tires like the work order said and told them to leave the air pressure alone, I just set it to the OEM spec. Two days prior but they inflated my tires 5 psi over what the damn paper work recommend! This has happened multiple times with different locations! This job isn't hard! I've done it for a few years a while back! Not hard to read!