I will stay away from car washes like this from here on out.
After I got done the car wash I noticed that there was tons of grease and grime on my rims. Weird since I paid for a more expensive wash to clean the rims. Called a guy over he said that they didn't clean the rim machine and that I could wipe it off easily. After a little conversation the guy agreed to clean it as I had paid for a service.
As I walked around my car I noticed a large amount of scratches on the back rear roof. Pretty noticeable, parallel scratches that are pretty uniform. I asked the manager about it as I had not noticed the scratches previously. He claimed that there is nothing in their car wash that could possibly cause scratches.
I could be wrong, the scratches may have already been there, but I noticed them immediately after the wash.
Also be careful of the vacuums placement, as you will hit the lines when you open your door. This placement has appeared to cause scratches on my door.
Save yourself the trouble, go to a self car wash and don't cause damage to your vehicle.