I'm fan of Polished at Stonecrest. I'm at a loss to see negative reviews. I've visited several times and I've always had great service.
I tend to go when it's not so busy, that may make a difference. They have a ton of pedicure chairs and two very large bars for manicures. I will say that the "bar" concept for manicures had to grow on me. The seating isn't exactly conducive to hanging out a relaxing for a while. But that's not my goal, I tend to want to get my nails done and finish whatever I need to get done that day.
They carry Entity gel colors and I think that brand is the easiest to remove - no hard scraping needed when it comes time to change colors. I also like that they are skilled in nail art and because of that, my extreme girlie-ness is happy!
The service I've received from several of their technicians have always been good and thorough. They are meticulous and I appreciate that.
I will continue to visit Polished to get my nail art fix!