Went there last week and the staff was helpful discussing the various reptiles and level of care. We decided on a chameleons to which i posted a video. They provided detailed care instructions and held me accountable to ensuring i had done my homework and was fully prepared before selling me a chameleon. They even mentioned they may not sell an animal if the person might cause harm through ignorance or just not being prepared. Austin was so helpful and gave me so many hints on care and housing. We are buying a hamster there as well as we believe in their care of animals and their knowledge of all animals. Truly a fan and the extra few miles of driving is well worth it.