This is a secure facility with access control. We used a small unit for storing inventory 9 months. Its easy to come and go with your gate code. The office people are very helpful. I just asked for a statement to show all payments for tax purposes. They promptly emailed me a nice report. I had automatic billing set up for the 70 per month unit charge. I noticed there are quite a few small businesses using this storage company as I drive thru daily.