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  • I was literally interrogated this evening when I asked for the sandwich that Dustin the manager promised as a result of a previously horrible sandwich. They made me feel like a thief after to speaking to 3 separate guys. The sandwich was better. The treatment was embarrassing. Email content- You must not have written down my name. I am the one that drove by this evening and got my sandwich. I felt like I was being interrogated initially. The sandwich however was much better. Thank you so much Sent from Yahoo Mail on Android On Fri, May 27, 2016 at 10:30 AM, Annie wrote: Thank you so much Dustin. It was such a disappointment, I had planned and craved for that sandwich all day long. LOL I truly appreciate your prompt response. I love going to your restaurant, and the folks are so sweet. Annie Sent from Yahoo Mail on Android On Fri, May 27, 2016 at 10:11 AM, Jones, Dustin wrote: Hi Annie, Im so sorry for the Turkey artichoke. That is a total disappointment. Im embarrassed that you got a sandwich that was so obviously made improperly. That sandwich is a fantastic one, and i really want to get you one that is up to our standards at kneaders. I will be putting you on the managers list for a new sandwich on us. And please let me know if there is anything else we can do to make your next meal the perfect one. I really appreciate the feed back it helps us maintain a higher standard. Thanks. Dustin --
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