rev:text
| - I had rhinoplasty approximately 2 years ago and the results are very disappointing, I have new bumps and dents around the top of my nose that were not there before. Rather than acknowledging that the results were not ideal, Dr. Marouk made excuses at every visit, seeming to buy time until the next visit. He strung me along for almost 2 years leading me to believe eventually it would look better.
The office seemed reticent to take photos at the normal stages which was one of a few red flags.
Disappointed, I confronted him about my feelings at my last visit stating that I know it's not going to get better at this point and requested a refund. He said he would call me later in the week and let me know. He never returned my phone call. I've since called his office 3 times and left messages and, again, never received a return phone call.
So, long story short, after 5000.00, 2 surgeries, approximately 20 visits, 2 years of my time, I'm left with undesireable results and a huge credit card bill.
He dropped the ball...very unprofessional and his response when confronted with a dissatisfied patient lacks integrity.
|