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  • I just had the most bizarre and disturbing experience at this place. Tuesday night. The restaurant had one table with 10 people, one couple at the sushi bar, otherwise completely empty. Went in with our two young kids to have teppanyaki.. The chef was friendly enough but not much of a show. The steak was good but the scallop was over done and salty. My daughter's udon came so salty that we had to send it back, it wasn't edible after adding an entire glass of water. The soup base was as if it came from the bottom of the barrel and they sent it out anyways since it was only going out to a 7yr. kid? so they thought, I think. They did get right the second time. The server's reaction was, oh too salty, as if it happened many times before. Even though the restaurant was empty, we had to ask for our water couple of times. The server was friendly enough but not stellar service. Ok, that's that part of it. The most bizarre part came when the check came. We had a prepaid value card worth 80 dollars. The waiter came and said that they wouldn't honor it. Then the owner came over, flipped her hand at us and said they won't honor and it's our problem. Of course we paid for the meal with 20% tip and left. However, after some thought, we just felt that the situation was so grossly mishandled that we went back to the restaurant to talk to the owner again about the situation. She was very rude and said that it was our problem and that this happened many times before. As customers, we would just like for them to acknowledge the situation and oh, I don't know, do some diplomatic approaches and may be apologize but stay firm.... instead, she started yelling and saying that it was our problem, huh? Ever heard of customer service? Geesh. Don't know how this mediocre at best restaurant with incompetent owners will survive with so much competition out there. Ok, off my soap box now, just sayin'!
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