I reserved my car rental through their website which is very easy to navigate. You pick what type of car; dates; and pick up and drop off. They will offer you add ons if desired i.e. Insurance;xm radio etc. I would highly recommend you sign up for FastBreak which is free to join. When you get to the rental facility just follow the FastBreak signs look for your name on their digital board and find your parking space #! Jump in your car all the paperwork is already inside as well as the keys what could be easier?? I'm a budget FastBreak customer for life