I've been here twice and both times came out very pleased with the results, atmosphere, stylists, price and service. Even though I was a walk-in client both visits, I was seated with no wait.
Richie and Yuka are both great stylists and use products very well-suited for Asian hair. The massages are a nice plus.
Tip: bring reference photos if possible! Not all stylists here are fluent in English, but if you bring photos (with a few angles), they'll do a great job.