I am biased because I am a coffee bean loyal customer, but I don't like bad service and that's something I've never received at this location. I must say their drive thru line seems to always move quickly and efficiently. Once in the drive thru they took a little extra time with the couple of cars in front of me (which really didn't seem like a long time) and they apologized for the wait and gave me a coupon for a free drink of my choice on my next visit!