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| - I've been here a few times and loved their sushi. We decided to come here for my boyfriend's son 7th birthday. This was what the birthday boy wanted to do with the rest of the kids for his birthday. They always wanted to go to a Teppan so we picked this place. We were seated right away. We had the whole Teppan table to ourselves since there were 8 of us. Our waiter, Josh, took our orders right away but once he did, he was MIA for most of the evening. We barely could get a hold of him. A friend and I had to help ourselves to getting napkins, utensils, emptying the table when we were done with our soup and salad and getting to go boxes for our leftover food. He forgot to bring my bf's Kirin so we had to hunt him down for that. But he, also, forgot to bring us our appetizers which was included in the Teppan Special. We were busy with the kids and watching Moonie, our Teppan chef that we didn't get a chance to hunt him down for our appetizers. I understand that he got busy but it is uncalled for when we barely saw him nor came to our table to make sure everything was good or if we needed anything else. He should have had the manager assist him. I had to hunt him down to get our 4th sushi roll. Our Teppan chef, on the other hand, was awesome! Moonie totally entertained the kids so that helped make our dinner somewhat special. Overall, I wasn't happy with the service but the food was good. If it wasn't for Monnie, I would have told my bf to not tip Josh but we felt it would be unfair to Moonie...good thing we gave him a little tip earlier after he cooked for us. Every adult in our table have been in that kind of industry - we've all waited tables so we know how it is when you get swamped. A good waiter should have asked for help. We were appalled with the kind of service we got. I know we weren't the only one because the table behind us were griping about Josh's service as well. He forgot to bring the rest of their sushi and they waited a long time as well.
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