I thought all casinos kinda cater to their customers, but not at Jack Casino in Cleveland, they don't want anything to do with hospitality. These are the issues I have with this sh** hole
Pay for parking
Pay for drinks - if you can find a server
Bad food
Boring Atmosphere
Rude staff
Dealers cant count to 21!! They took my bet when I had 21, that should never happen. If I was the pit boss, that dealer would be using a calculator at the table every hand- Your'e fired!
Simply put, this is just not an enjoyable casino and if you are looking for a good time in Cleveland, go somewhere else!
UPDATE: Jack Casino tried to reach out but there is no way to respond or private message them. They have all if my contact info. If i hear from them i will update