We ordered a platter and we were gonna pick it up the next day at 1530. We arrived at 1600 only to find out if wasn't ready, it was prepared and the lasy said, "oh, we forgot!" seriously, wth? it would have been okay if we weren't under time constraint, but we were! this is a very upsetting event and it is very inapproriate, the reason for the 1 star. I just don't understand why this wasn't prepared. the thing is with this experience, the taste of food didnt matter anymore. So frustrating.