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  • This review is solely on their service department. I brought my car in for service because of a check engine light under their certified used warranty. They determined that my turbo charger went out so they replaced it. Two days later my check engine light came back on and I went back to the dealership. They said one of the screws wasn't fastened enough and became loose. The very next morning I noticed a huge puddle of transmission fluid [usually red in color] under my car. I drove straight to the dealership and did an integrity check and said I think I'm leaking brake fluid [always clear color]. After they supposedly repaired my vehicle, the service rep told me it was engine oil. The deceptions this place does is astonishing. I wasted 4 days and they basically caused more issues to charge the warranty department of Volkswagen to get more money. Four weeks later I got another check engine light and at this point I'm livid. Their service director is unprofessional. I wanted an answer as to why his employees are being dishonest and how he could operate a department with no integrity. He basically told me to get my car serviced at another dealership and that I don't have to come to autonation Volkswagen anymore. You've all been warned. I won't be buying Volkswagen again because of this service department. Which is a shame cuz I love volkswagens.
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