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  • I was a first time customer at this establishment on Sunday, April 8. It was my nieces 19th birthday celebration and she wanted to go bowling. So we came to this location. Initially, the place looked great. It was clean and a nice facility. It was when I had to interact with staff from getting my shoes, to requesting a server to come to our lane where we were bowling numerous numerous times and being IGNORED that I was immediately turned off. Even the bartenders at the bar were rude and behaved as through they didn't want to be there. We had 1 server who was actually professional, friendly, helpful and attentive. Not sure how this business trains their employees or what the environment is here but there appeared to be a lot of unhappy employees who had no interest in tending to customers. At least this is how I felt. But rather than complain I let it be as we were there celebrating a great occasion. I told my family and friends to not ever go to this place unless you want to be ignored and not tended too. Personally, it's ridiculous considering the amount of money they charge for their bowling lanes, food and drink. I'd expect better customer service. But lesson learned, I will never go back to this place again. I'll stick to bowling alleys where the prices are more reasonable and staff are better equipped to tend to its patrons. I may go ahead and submit a letter of concern to the district manager of this place as it's not right to be treated as such. So should you patronize this location and establishment - BEWARE!
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