this practice at least the one on thunderbird rd is a joke. they are over crowded and over booked. that are the good points from what i have seen. while i am not a patient my 82 year old mother is. she hurt her back in Prescott and went to the er there. i brought here back to phx to see he dr at this practice. while there we asked for something for her pain which is severe enough she can not function. they flat out refused her anything except a muscle relaxer. they did a ct scan in Prescott and it showed disc damage and im sorry a muscle relaxer is not going to help that. we asked for a script for a wheelchair for her 6 days ago and for them to get her ct scan results. neither thing has happened to date. my father went into hospice yesterday so again today i asked them to give her something for pain because she is in to much pain to dress or take a shower. once again they refused and had the balls to tell me to take her to an er again for pain control. are you kidding me that is not what an er is for that is the dr job. i also don't know which type of specialist to take her to because they have not gotten or told us the results of the ct scan. so my mom cannot go see her husband who is in hospice because these dr's are to afraid to write an 82 year old woman a script. i will be taking my mom to a different dr and i hope you don't have any pain when you go there they may not help you either