Just lost me as a customer due to receptionist.
Told me would be 15 min wait. Ok, I'll wait.
25 min go by. Someone goes in front of me and I question it. Receptionist says oh she had an appt. So you were just going to let me sit here for a hour and not tell me. She giggled and said yes! Umm .. no. No time for that treatment. Especially when your do high priced.. I'll take my business else were...