It's simple, I called in a order for delivery and paid for it and NEVER received it. I called the restaurant after 70 minutes and they told me it was on the way. After 90 min I called again and was put on hold for over 5 min before I hung up. After 2 hours and them having my $ 25 I decided to write it off!!! They don't care, they speak horrible English and I will never order here again! Not worth the aggravation !