One word: unacceptable. When my family entered the restaurant, the place was packed. We put in our orders for four "bo jai faan" and an order of rice rolls(cheung fun). We waited for over 45 minutes for our order! All the other tables got their orders except us. After waiting for 20 minutes, the waiter told us that there were no more rice rolls left but we saw other tables getting plates of rice rolls.
When our order finally came, the complimentary soup that came with the "bo jai faan" was diluted with water and had no taste. The "bo jai faan" didn't have a lot of ingredients and had no crunchy rice("faan jiu"). I definitely will not go back again.