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| - Motorcars Honda is a lot more than a repair shop. It is also a dealership. It excels at both, and is the best all-around dealership/service department I've ever worked with.
I've purchased three Hondas from this dealership since 2003, and all three experiences have been excellent.
In 2003, I purchased an Accord Coupe, in 2006 another Accord Coupe to replace my wife's Jeep Liberty (at this point, I'd traded in my Accord on an Acura TL). In 2009, we replaced her Accord with a new Pilot.
I've dealt with the same salesman on each occasion, Andrew C. Andrew is the alternative fuel vehicle sales manager, but he and I have built a relationship, so I always ask to work with him. I have, however, dealt with numerous other members of the sales staff along the way, and they are all great. Trevor, the general manager came in to spend some quality friendly time with my wife and me ensure that we (having already bought two cars there) were completely comfortable and happy. Andrew checks in with me from time to time just to make sure I am doing well in general, asking more about my family than about my car.
The service department is open four nights a week until 2AM or 3AM (I don't remember which), and that is a great feature/service. They also have a beautiful waiting room with fresh cookies, TV, computers with internet access, and a refrigerator full of juice and soda, and comfortable chairs and sofas. So, if you are left in a bad situation with your car, it's likely you'll be able to get in at night after work, and even if you don't have another ride, you can wait comfortably.
I don't understand rating a place 2 stars because you didn't like their price and had the work done elsewhere, but I guess that's how Yelp works, and those reading reviews can make their own decisions.
I can't say enough good about this place, though. The quality of this dealership is a huge factor in my car purchase decisions. The Pilot was not my first choice in vehicles, but doing business at Motorcars Honda WAS my first choice.
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