I always go to this place when we go through the conversation "Where do you want to go to eat tonight?". And we are out of ideas. I always leave this place spending more than it is worth and feeling salty. I think they keep all the experienced wait people in the lounge where the tipping is more consistant and put the new and grumpy servers in the general population. I often get the very fake smiles and weak attempts at small talk everytime I am there. It would be better if the just took the order, stopped pushing the alcohol and served the meal promptly.
This sure sounds like a complaint, and I guess it is. I am comparing this place with the likes of Hard Rock Cafe service in Japan, California or Singapore and it does not even come close.