OK, as you can guess I am a fan of online shopping deals. Well, Brads Deals (check them out) had on the web a few days ago a min-cupcake maker from Kohl's for a great price, so I ordered it... In about 4 days we received the brand new cupcake maker. Went to the store with the wife and bought some cake mixes and started the process. The lights came on the machine but no heat (oh no) glad we didn't add milk to the cake mix. So this morning I returned the cupcake maker to the nearest Kohl's... "NO ISSUE" they exchange the non-working unit for a brand new one off the floor. Now looking forward to mini-cupcakes tonight... Glad I bought it from a major retailer...