Spoke with the owner today, of ATS. We both agreed that there was a communications problem. Regarding final pricing. As for as overall servicing by Techs. "EXCELLENT". I own a 1999 Corvette. Drove it off the showroom floor myself. Not every service repair shop can meet the standards to service most high performance vehicles, in most cases. But I don't think I'll have a problem taking my car back to ATS Techs.