I am so pleased with Urban Orchid!! We needed to send flowers for a loved ones birthday and I was immediately drawn to the photos of their work. I read so many great reviews and I love to support local businesses that have a passion for what they do, so I was sold. We currently do not live in Cleveland but that was no problem! I made the phone call after viewing some photos online and called in to explain which one I wanted.
The super sweet lady on the phone knew exactly what I was talking about, gave me a quote immediately, confirmed a couple of things about the arrangement and then we were on to payment. She took all the information quickly and without any issues. She was extremely personable and I completed the order and phone call with no questions left unanswered and without any doubts about my choice of florist.
The next day the flowers were delivered and the recipient absolutely loved them. They are gorgeous and so well done! I will definitely use Urban Orchid again and now I believe my family in Cleveland will do so as well! Thanks for providing some smiles for family when we could not be there to celebrate!!