Bad customer service and that's all I have.
I have to say after a day at the doctors, fighting a nasty flu the last thing I expected to happen was a shitty drive thru experience picking up my meds hours later. I had no idea it took hours to get meds!
Anyway after waiting in a long line I finally get up to the window to be told they don't have all my meds. I asked how that was possible because I called & checked status and of course everything was ready to be picked up. The girl has to be in her early twenties & could care less about my disappointment. She tells me to try target because they may have it. I of course asked her to call them to check because I'm not going to drive around looking for the other part of my prescription. She said she couldn't and at that point I drove away instead of smashing my car into her window :)
It was a long day...
After I drove off like a crazy lady I pulled over to see what the heck was received from them. Two different pills and something was still missing but guess what? There's no paper stating WTF is still missing so I have no idea what to ask target for. I now get out of my car to go inside to find an adult that maybe cares. I see my young new friend from the window and I ask for her manager. I now get a new girl maybe a year older than the other one and I tell her about my dilemma. She apologizes and says to try cvs across the street. I asked her to write down what the heck I'm missing and she says "that's a good idea". Lord help me keep my composure!
There's nothing like being sick and forced to deal with careless morons. I got really nervous after this & googled all my meds to make sure I didn't receive some hormones or maternity pills! What a joke! Shame on our health care system for hiring morons to help us get better. I now realize that if you get really sick you'll be in trouble. It shouldn't be difficult to get medication ever.