We arrived knowing they were still new & that could mean a long wait due to crowds. We arrived around 8:30 pm & sat at the bar to wait for our table. The bar was already out of Stella & Miller Light on tap...boo. To our surprise, we hadn't finished our first beer before being seated. Cool! After we were seated not one person came to the table for 25 mins (but several walked by) - we let 2 servers know & waited nearly another 10 mins until our neighboring table told their server, Chris T., we had not yet been helped. Chris stopped over immediately, apologized, and just took our table. We ordered an appetizer, it came out pretty quick then the manager stopped to tell us it was on them due to our delayed service. Nice! We ordered our deep dish pizza and were told it would take about 45 mins. We eventually got our pizza (a significant wait taking the whole time into account) but it was very good, maybe a 8.5 or 9/10. We also ordered the cannoli, it was eh. Ultimately Chris did a great job picking up the slack. Also to our surprise they covered the cost of our pizza. Totally unexpected - we really didn't complain! We made sure to tip Chris based off what the cost should've been. The 4 stars is for Chris' hard work, the pizza, the space is nicely decorated & they did the right thing knowing we had an extended wait for really no reason.