The custard is usually awesome- like the most awesome, like a long standing family tradition, BUT- what is going on with their service lately? The last three times I've been it has been terrible. Not to mention that I got one of the daily flavors and it was super hard, not the awesome custard I'm used to. But how hard is it to be nice to people? I mean they don't even have a dining room and not even a bench! So, I'm boycotting my beloved Western to say- "Give me a good experience" form the people at the window.