This review is primarily of the service department, but the sales was also only so-so. I was asked to wait 20 minutes while a guy tried to finish one sale and move on, instead of helping me to buy a car.
The service department told me one Monday that it's their slowest day, but also told me the wait would be 2.5-3 hours. For an oil change! I returned the next Monday and they told me 2.5 hours again. The shuttle was prompt in taking me home, but the driver was somewhat overbearing and didn't allow for easy conversation.
After waiting 5 hours I had to call about my car and received an answering machine. 45 minutes later I was called back and told that my car still wasn't done. After calling the shuttle for my return trip it took another 90 minutes for the shuttle to come get me.
All-in-all it took about 8 hours of my day to get my oil changed. I was not happy and will not be returning here for service needs.