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  • Based on other reviews, sounds like maybe a Saturday night wasn't the best time to try TOLI out. We arrived around 7:45 pm and took a seat at the bar after standing around for 5 or so minutes waiting for a table without a greeting. When we sat down and asked for food menus the bartender grimaced and said she wasn't allowed to put in a food order for 20 minutes since the kitchen was behind. Okay. We picked an appetizer and entrees (we were excited to try the sweet potato fries, but they were out) and asked her to place our orders when she was able to. About an hour and a half later, our appetizer arrived, cold (while chilly calamari isn't the most delicious, we were starving). About 30 minutes later my fiancĂ©'s burger arrived, but my burger didn't show for another 15 minutes. I kept trying to convince him to eat before his food got cold, but he wouldn't, since we figured it wouldn't be much longer since we ordered the exact same thing. Wrong. Sam ask for mayo and I asked for buffalo sauce. It took asking 3 separate waitstaff for our sauces before they finally arrived. While the location was great and I enjoyed my glass of wine, the service was the worst I've experienced in Little Italy. It seemed like every other patron was dealing with the same issues. Perhaps an off night, but seeing similar reviews to mine makes me think that the only good time to come in is a very slow weeknight.
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