When someone told me that they have Hojicha, I wanted to compare with another place nearby that served the same offering. It was somewhat disappointing since I had high expectations. The seating was more than most other Japanese tea / dessert places but you may need to look around or wait for spots to free up.
The staff were friendly and somewhat quick to fill the order. It probably took longer for us to figure out what we wanted as they have lots of choices. I had ordered a large hojicha latte which may have been the reason for the diluted taste. Not sure if I would come back since it is out of the way and I would eat closer to Finch or Sheppard if I come to the area.