We took our male cat here last Saturday afternoon at 3:30 with we were sure was a bladder infection. We left him there for fluids and an urinalysis. At 9 PM they said he would be ready. All that time and $500 later, the ER vet thought "he might have a mild bladder infection." She said they'd "do a culture on the bacteria which would take 24-48 hours." She gave him a 72 buprinex pain shot which made him crazy and pace all night! Our cat was sent home without any medication. He was in and out of the litter box all day / night Sunday. First thing Monday morning we took him to our vet. She found a lot of blood in his urine and lot of bacteria. Our vet gave him a two week antibiotic shot and a 24 anti-inflammatory shot and sent four more days of pills home with me. My cat was left untreated for over the first 24 hours by 1st Pet Vet. It was useless talking to the Administrator! She said they found blood and it was in discharge notes. The ER vet or tech never told us when we picked him up!!! We will NEVER EVER take our cats there again!!! IF YOU LOVE YOUR PETS, DON'T TAKE THEM THERE!!! They're irresponsible, not thorough, dishonest, just care about money, and they should be inspected! Our vet doesn't even recommend that hospital to their customers.