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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-05-27 00:00:00 (xsd:dateTime)
itemReviewed	Siam Thai Kitchen
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	We have ordered through the drive-through many times before, and it's been decent service and decent food. However, the last two times have been excessive for the wait time, and today will be the last time we ever go there. The food is decent, as I said, but for the price, you can actually go down the street for better ambiance and much faster service. We literally sat in the car waiting for the order of pad thai, potstickers, and fried banana with sweet sticky rice for 45 minutes!!! Many times I thought, "This is ridiculous. Let's just go." But after you've paid and made the time investment, if you leave, you will still be hungry, so we continued to wait. When we ordered, she said it would be a few minutes longer, but she should have been very clear about what that meant. It wasn't until 30 min of waiting and rang the buzzer that she told me there was a large order right before ours and that it would be five more minutes. 15 minutes later, our food was finally presented, along with two free cans of Coke and an apology. Gee, what a generous offer. Plus, we don't drink sodas. She offered two bottles of water instead and apologized and said one of the chefs was out sick and didn't show. Well, I understand staffing problems. The biggest problem I have with what occurred is that she should have been honest at the beginning and said that it would be 45 mins before we could get our order due to staff shortage, large orders, etc. I would have accepted that and chosen a different place that would fit my schedule. But this seemed to be dishonest and greedy, as I had already paid and included a tip and was stuck sitting at an empty drive-through window. Do not appreciate the way it was handled, felt very insulted by the offer of Cokes at the END of the 45-minute wait, and will not be going back.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Kerrie

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