Today was my very first appointment. So first of all, I called at about 10:30am, Barbii said she wasn't in today, but she had some free time and could meet me at 11:30am! When I got there, she was already set up and ready to get started. By the time we were done with my pedi and starting my fill I already liked her. I had never had hard gel nails before, but I'm completely sold! They look amazing!