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| - This was our first time here and we walked in and the first person asked us what we wanted. I wanted soup and sandwich, oh OK well, you have to go down to the soup bar....que awkwardness. I asked for the chicken enchilada chili soup as pictured and was very specific in my request: as pictured (which was tortilla strips, sour cream and cheese). There was ZERO mention of an up charge, and it was not listed in their menu or anywhere in their prep line. When we checked out, the lady charged us for it and when I asked why she said well because is an up charge. No, not if you show it in the pucture on your menu! The girl seriously just stared at us like we were stupid and then finally said, "well, that's what we do" false advertising?? Yikes!
Now that we know they will nickel and dime you but don't tell you till checkout, we may or may not be back, and if we do, it will NOT be for the same things. I hope they read these reviews. They turned a non biased first visit south very quick. No one explained anything. And the soup was lukewarm at best by the time we sat down to eat.
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